15 JULY 2021
ATTENTION: MEDIA HOUSES, CCMA USERS, STRATEGIC PARTNERS AND STAKEHOLDERS
SUBJECT: CCMA OPERATIONS IN THE KWAZULU-NATAL AND GAUTENG PROVINCIAL OFFICES REMAIN SUSPENDED DUE TO CONTINUED SOCIAL UNREST AND RIOTS
Following an assessment of the situation pertaining to the persistent violent civil unrest and riots in KwaZulu-Natal and Gauteng, the Commission for Conciliation, Mediation and Arbitration (CCMA) has, in the best interest and safety of CCMA employees and Users, decided that operations in both provinces will remain suspended for the rest of the week until, Friday, 16 July 2021.
Users are advised not to visit any CCMA offices in both KwaZulu-Natal and Gauteng provinces and instead refer to the advisory issued on Monday, 12 July 2021, on the impact of the suspension of services on the case roll and mitigation plans.
Although the case roll is affected, Users may still make referrals and applications using the CCMA’s digital case referral and application platform, accessible via the CCMA website, Facebook page and directly via this link https://cmsonline.ccma.org.za alternatively Users can download the CCMA mobile application; the CCMAConnect. Users can also send case-related queries or refer disputes by sending an email to: firstname.lastname@example.org. The CCMA will work diligently to attend to all matters impacted by this period.
The CCMA is closely monitoring the situation on the ground and will advise CCMA Users accordingly on a daily basis.
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