Vision, Mission & Values

Who we are

The Commission for Conciliation, Mediation and Arbitration (CCMA) is a dispute resolution body established in terms of the Labour Relations Act, 66 of 1995 (LRA). It is an independent body, does not belong to and is not controlled by any political party, trade union or business.

Our Vision

To be recognised and valued by everyone for changing working life by promoting social justice and transforming workplace relations.

Our Mission

To give effect to everyone’s Constitutional right to fair labour practices


  • Enhance and extend service delivery to transform workplace relations and advance development
  • Strive for organisational effectiveness


Respect We value those we serve, those who we work with and our organisation
Excellence We continuously do our best in delivering on our mandate and in service to our people
Accountability We hold ourselves responsible for our actions and outcomes of our work
Diversity We respect, embrace and celebrate the differences of our people
Integrity We do the right thing even when no one is looking
Transparency We work in a manner which is open