Dispute Prevention and Management:

The CCMA provides dispute prevention and management service for CCMA users and social partners. The vision of the CCMA’s Dispute Management Department is the effective and pro-active management of conflict and disputes from workplace to CCMA hearing rooms. It aims to realise this vision through a range of services involving capacity building, awareness-raising and problem-solving initiatives.

HOW BEST TO USE THE CCMA AND THE LAW PROGRAMME

This programme is aimed at empowering stakeholders on how best to use the law and the CCMA. Stakeholders involved include shop steward leadership, trade union officials, employers and advice officers.
The objective of the programme is to practically assist stakeholders in their daily use of labour law and engagements in CCMA processes. The focus is on ‘training for learning’ and hands-on skills development.
The programme includes two- and three-day workshops, presentations and breakfast seminars. Topics covered concentrate on the interpretation and application of key aspects to new developments in labour law and process.

OTHER DISPUTE MANAGEMENT SERVICES

The CCMA also has a number of other dispute management services, including the following:

  • Specific services based upon user requests and needs (where within the CCMA’s  capacity).
  • Pro-active strategic interventions.
  • Labour law seminars.
  • User Forum meetings.
  • Public awareness activities, including radio and road shows.
  • CCMA Best Practice video on case referral: ‘Trouble at work! What can I do?’
  • Debriefings on case management statistics and trends for specific users.

We hope that the services provided will dynamically contribute towards understanding and applying the law and knowing how best to use the CCMA dispute resolution processes.

CCMA 2005/6 BEST PRACTICE TRAINING & INFORMATION PROGRAMME  DETAILS

SHOP STEWARD WORKSHOP

Duration: 2 - 3 Days

Costs:  No cost for scheduled workshops. Trade unions must, however, cover the transport and accommodation costs of learners. Workshops at the request of particular trade unions run on a cost recovery basis. 

Topics covered:

  • An overview of the dispute resolution system
  • Best practice steps and pathways in resolving a dispute
  • Getting jurisdiction right
  • Referring disputes in time
  • Workplace discipline
  • Protected and unprotected strikes
  • Dealing with retrenchment
  • How does probation work?
  • Transfers and insolvency

An Advanced Shop Steward workshop is also on offer.

ADVANCE OFFICE WORKSHOP

Duration:  2 - 3 days

Costs:  No cost for scheduled workshops. Advice Offices must, however, cover the transport and accommodation costs of learners.

Topics covered:

  • An overview of the dispute resolution system
  • Best practice steps and pathways in resolving a dispute
  • Overview of the 2002 legislative amendments
  • Workplace discipline
  • Getting jurisdiction right
  • Referring disputes in time
  • Completion and service of referral forms
  • Considering fairness in dismissal disputes
  • How do pre-conciliations and con-arbs work?
  • Representation at the CCMA
  • Dealing with retrenchment
  • Transfers and insolvency

FULL-TIME TRADE UNIONIST WORKSHOP

Duration: 2 - 3 Days

Costs. No cost for scheduled workshops. Trade unions must, however, cover the transport and accommodation costs of trainees.  Workshops at the request of particular trade unions run on a cost recovery basis. 

Topics covered:

  • Best practice steps and pathways in resolving a dispute
  • Workplace discipline
  • How does probation work?
  • Referring disputes in time
  • Preliminary hearings
  • How do pre-conciliations and con-arbs work?
  • Representation and appearance at the CCMA
  • Considering fairness in dismissal disputes\
  • Dealing with retrenchment
  • Transfers and insolvency
  • Protected and unprotected strikes

WORKSHOP FOR EMPLOYERS

Duration :  2 - 3 Days.  Morning and one-day presentations for small businesses are also on offer – preparatory steps for workplace and CCMA dispute resolution processes.

Costs :  Per learner per day fee – to be advised and will be based on cost recovery.

Topics covered:

  • The South African dispute resolution system – an overview
  • Employment relationships
  • Understanding probation
  • Workplace discipline
  • Considering fairness
  • How do pre-conciliations and con-arbs work?
  • Representation at the CCMA
  • Variations, rescissions and reviews
  • Costs and enforcement
  • Dealing with retrenchment
  • Transfers and insolvency

CCMA BREAKFAST SEMINARS ON TOPICAL ISSUES

Duration:  3 hours maximum

Costs:  Cost recovery - to be advised and venue dependent.

CCMA USER FORUM MEETINGS

Duration: Held in each province - approximately 4 hours
Costs: No cost. Open to all CCMA users

The purpose of User Forums is to provide a platform for the exchange of information, ideas and experiences on the smooth running of the CCMA.

For further information or to book your place at the relevant workshop or seminar, please  contact the Provincial Dispute Management Coodinator at your local CCMA office. Alternatively call:
Telephone: 011-3776650  Fax: 011-8347351
 

 




   

 
 
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